Overnight Shift Support Specialist

6 days ago


Richmond, California, United States RemX Full time
About the Role

RemX is seeking a skilled Freight Forwarding Customer Care Professional to provide exceptional customer service and support for our clients in the Richmond, VA area.

This is an excellent opportunity to work for a leading freight forwarder with a hybrid work schedule and access to comprehensive training and development programs.

Responsibilities include:

  • Providing timely and accurate updates on shipments to customers.
  • Data entry and processing of customer shipment information.
  • Processing and maintaining accurate billing records.
  • Staying informed about provider updates and changes.
  • Maintaining accurate and up-to-date customer and provider files.

Requirements:

  • High school diploma or equivalent.
  • At least 1 year of relevant customer service experience.
  • Ability to work an overnight shift (10 pm - 8:30 am) on Friday, Saturday, Sunday, and Monday, with flexibility for training during normal business hours.
  • Excellent communication and organizational skills.

Benefits:

  • $42,000-$48,000 estimated annual salary (based on industry standards and location).
  • Weekly pay options (direct deposit or ATM debit card).
  • Health benefits and retirement plan access.
  • Dedicated personal recruiter for job assistance.
  • FREE online skills training opportunities.


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