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Customer Service Specialist

1 week ago

Pasadena, California, United States Giant Food Full time
Company Overview:
Giant Food is a leading grocery retailer in the Baltimore-Washington area, with over 160 stores across D.C., Maryland, Virginia, and Delaware. Our mission is to provide convenient ways for customers to prepare meals for moments that matter most.

Our Culture:
We pride ourselves on being a trusted and loved local food retailer in our community. We strive to build on our over 80-year legacy of innovation, quality, and value. At Giant Food, we believe in empowering our associates to advance their careers through learning and development opportunities.

About This Role:
This role is part of our Front End team, responsible for providing excellent customer service and supporting the day-to-day operations of our stores. As a key member of our team, you will be expected to maintain a positive and professional attitude, while upholding our company values and standards.

Key Responsibilities:
* Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
* Maintain a clean and organized store environment, adhering to safety and sanitation standards
* Work effectively as part of a team to achieve sales and operational goals
* Participate in ongoing training and development programs to improve skills and knowledge

What We Offer:
* Competitive compensation and benefits package
* Opportunities for career growth and advancement
* Recognition and rewards for outstanding performance

Become Part of the Giant Family:
We are proud to offer a supportive and inclusive work environment, where associates can grow and thrive. If you are passionate about delivering exceptional customer service and joining a dynamic team, apply today