Mortgage Processor/Customer Experience Specialist
3 weeks ago
Job Description
Insight Global is looking to hire a Mortgage Processor/ Customer Experience Specialist to work for a large client in the Los Angeles area. This is a customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer.
Responsibilities include:
Answer high-volume, inbound calls or texts from current customers in a timely manner
Perform routine data entry and validation tasks
Handle routine calls, emails and/or chat responses with employees, consumers and/or authorized 3rd parties
Interact with multiple departments to expedite processing and/or issue resolution
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Mortgage Processing Experience
Ability to talk to customers on the phone null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
-
Mortgage Loan Processor
3 weeks ago
Pasadena, California, United States Insight Global Full timeTitle: Mortgage Loan ProcessorPR: $23Location: Onsite, 8-5 in Pasadena, CAType: Contract to HireRequired Skills & ExperienceMortgage Experience Ability to talk to customers on the phoneNice to Have Skills & Experience- Bilingual in SpanishJob DescriptionInsight Global is looking to hire a Mortgage Processor/ Customer Experience Specialist to work for a large...
-
Mortgage Loan Processor Remote Position
2 weeks ago
Pasadena, California, United States Insight Global Full timeTitle: Mortgage Loan Processor PR: $23 Location: Onsite, 8-5 in Pasadena, CA Type: Contract to Hire Required Skills & Experience Mortgage Experience Ability to talk to customers on the phone Nice to Have Skills & Experience - Bilingual in Spanish Job Description ~ Insight Global is looking to hire a Mortgage Processor/ Customer Experience Specialist to...
-
Mortgage Loan Processor
2 weeks ago
Pasadena, California, United States Insight Global Full timeInsight Global is looking to hire a Mortgage Processor/ Customer Experience Specialist to work for a large client in the Los Angeles area. This is a customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a consumer through the loan...
-
Mortgage Loan Processor
2 weeks ago
Pasadena, California, United States Insight Global Full timeInsight Global is looking to hire a Mortgage Processor/ Customer Experience Specialist to work for a large client in the Los Angeles area. This is a customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a consumer through the loan...
-
Mortgage Loan Processor
4 weeks ago
Pasadena, California, United States Insight Global Full timeInsight Global is looking to hire a Mortgage Processor/ Customer Experience Specialist to work for a large client in the Los Angeles area. This is a customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a consumer through the loan...
-
Loan Processor
6 days ago
Pasadena, California, United States Insight Global Full timeJob Description Job Description Insight Global is looking to hire a Mortgage Processor/ Customer Experience Specialist to work for a large client in the Los Angeles area. This is a customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a...
-
Mortgage Processing Expert
3 days ago
Pasadena, California, United States Insight Global Full timeJob DescriptionInsight Global is a leading provider of talent solutions, seeking an experienced Mortgage Processor/ Customer Experience Specialist to join our team in the Los Angeles area. This role involves working in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will serve as the primary consumer contact, guiding...
-
Customer Service Specialist
2 days ago
Pasadena, California, United States Insight Global Full timeAbout the RoleThis position requires a detail-oriented individual to support Consumer Direct Lending in a call center environment. As the Mortgage Processor/ Customer Experience Specialist, you will interact with customers, perform data entry tasks, and collaborate with various departments.Responsibilities:Respond to customer inquiries in a timely and...
-
Mortgage Loan Officer
7 days ago
Pasadena, California, United States Motto Mortgage Full timeJob Description Job Description Ready to Advance Your Career in Mortgage Lending?At Motto Mortgage, we're committed to helping families achieve the dream of homeownership, one loan at a time. As part of our mission to provide top-tier lending services, we're looking for Mortgage Loan Officers with proven experience in the mortgage lending business to join...
-
Senior Mortgage Underwriter
4 weeks ago
Pasadena, California, United States First Citizens Bank Full timeOverview: This position assesses the Bank's financial risk on potential borrowers applying for mortgage loans at a high level of complexity and ability. Analyzes borrower applications to determine appropriate loan structuring, potential risk, and loan eligibility, and makes the decision to accept or reject based on review. Ensures the salability of the loan...
-
Consumer Direct Lending Associate
2 days ago
Pasadena, California, United States Insight Global Full timeThe Ideal CandidateWe are looking for a highly motivated Mortgage Processor/ Customer Experience Specialist to join our team in the Los Angeles area. As the ideal candidate, you will possess excellent communication skills, be detail-oriented, and have prior experience in mortgage processing.Responsibilities:Provide exceptional customer service, responding to...
-
AVP, Customer Experience
2 weeks ago
Pasadena, California, United States PennyMac Loan Services, LLC Full timePENNYMACPennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.At Pennymac, our people are the foundation of our success and at the heart of our dynamic work...
-
Loan Origination Professional
2 days ago
Pasadena, California, United States Insight Global Full timeOverviewInsight Global is a company committed to creating opportunities for talented individuals. We are seeking a skilled Mortgage Processor/ Customer Experience Specialist to join our team in the Los Angeles area. In this role, you will work in a fast-paced call center environment, supporting Consumer Direct Lending.Main Responsibilities:Manage high...
-
Mortgage Loan Specialist
14 hours ago
Pasadena, California, United States PennyMac Full timeCompany OverviewPennymac is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.We work towards a unified goal of helping millions of Americans achieve aspirations of homeownership...
-
Relationship Mortgage Banker
3 days ago
Pasadena, California, United States First Citizens Bank Full timeOverview This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. The Relationship Mortgage Banker sells residential first lien mortgage loans in markets served by the Bank. Supported products include Fannie Mae conventional, construction perms, FHA, VA and USDA. In addition,...
-
Bilingual Mortgage Loan Officer
4 weeks ago
Pasadena, California, United States PennyMac Full timePENNYMAC: Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic...
-
Centralized Sales Mortgage Banker
4 weeks ago
Pasadena, California, United States First Citizens Bank Full timeOverview: This position is responsible for originating residential mortgage loans from internal and external referral sources. Builds and maintains strong internal referral relationships, counsels mortgage customers around solutions to their lending needs, and provides excellent customer service. Supports all key channel initiatives and sales activities such...
-
Payroll Processor
2 days ago
Pasadena, California, United States Pasadena City College Full timeWe are looking for a highly organized and detail-oriented Payroll Processor to join our team at Pasadena City College. The successful applicant will have a strong background in accounting and payroll processing, with excellent analytical and problem-solving skills.Responsibilities will include processing payroll, computing wages and deductions, reviewing...
-
Mortgage Loan Underwriter
3 weeks ago
Pasadena, California, United States SummitHR Full timeMortgage Loan Underwriter Our client is a fast-growing national Lender and looking for a new member to join their team. Using established Conventional, Jumbo and Government underwriting guidelines, the potential employee will evaluate borrower financial and credit information in tandem with property valuations to inform lending decisions. The underwriters...
-
Mortgage Compliance Paralegal
2 weeks ago
Pasadena, California, United States Augment Analytics Full timeWe are seeking a Compliance Paralegal to join our Corporate Compliance team. This Paralegal will support the Chief Compliance Officer in the maintenance of the company's Compliance Management System. This position will be a key contributor in the oversight of the company's risk and compliance governance system. You will assist the Chief Compliance Officer...