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Clinical Utilization Manager

2 months ago


Rancho Cucamonga, California, United States Alura Workforce Solutions Full time
Job Summary

We are seeking a skilled Vocational Nurse to join our team as a Clinical Utilization Manager in our Outpatient UM department. As a key member of our team, you will play a critical role in ensuring the efficient and effective management of outpatient services and care.

Key Responsibilities
  • Gather and review clinical documentation to support the R.N. Letter Review Nurse and Medical Director in making informed decisions regarding outpatient services and care.
  • Collaborate with the UM clinical team to ensure timely and compliant authorization of outpatient services, including surgery, durable medical equipment, and home health.
  • Provide expert guidance to Member and Provider Service departments on outpatient utilization management, referral, and continuity of care issues.
  • Identify gaps in provider network and work with the Contracts Department to address these gaps.
  • Assist with the letter of agreement process for out-of-network provider referrals.
  • Ensure timely and accurate documentation in the medical management system.
  • Identify potential cases for Case Management, Disease Management, Health Education, and quality of care issues, and make referrals as needed.
  • Explore alternate payer sources such as CCS and IRC.
  • Support department goals and the vision of the organization through collaboration with team members.
Requirements
  • 2+ years of utilization management experience in a healthcare delivery setting.
  • Experience in an HMO or managed care setting preferred.
  • Active, unrestricted, and unencumbered LVN license issued by the California Board of Vocational Nursing and Psychiatric Technicians required.
  • Driver's license required.
  • Knowledge of Title 22, Title 10, DMHC, DHCS, and CMS regulatory requirements, ICD-9/10 and CPT coding, and capitated managed care environment helpful.