Director of Commercial Utilization Management

1 week ago


Rancho Cordova, California, United States Blue Shield of California Full time
About the Role

We are seeking a highly skilled and experienced Director, Commercial Utilization Management to join our team at Blue Shield of California. This critical role will play a key part in driving the success of our Utilization Management department and contributing to the organization's goals and objectives.

Key Responsibilities
  • Develop and implement effective utilization management strategies to ensure timely and cost-effective care for our Commercial members.
  • Lead the development of UM strategy, leveraging data analytics and technology solutions to streamline operational efficiencies and inform decision-making.
  • Provide analysis and reporting on significant utilization trends, patterns, and resource allocation, partnering with physicians and others to develop improved utilization of effective and appropriate services.
  • Establish and measure productivity metrics to support workforce planning and rationalization of services required to perform UM reviews.
  • Review and report on Utilization Review (UR) trending for Commercial membership, ensuring alignment with clinical policy, payment integrity, and network development strategies.
  • Manage strategic projects and support operations initiatives, leading operational implementation of transformation changes and ensuring operational teams' performance, resource management, and continuous improvement.
  • Ensure operational audit readiness, maintaining adequate processes and internal audit measures, and ensuring all operational processes meet regulatory and accreditation requirements.
  • Foster a culture of process excellence, BSC leadership principles, and a great place to work environment.
Requirements
  • Current CA RN License.
  • Bachelor's of Science in Nursing or advanced degree preferred.
  • Master's degree or equivalent experience preferred.
  • Minimum of 10 years prior relevant experience, including 6 years of management experience.
  • Minimum of 5 years of progressive leadership in Utilization Management operations, preferred.
  • Health plan or similar health care organization structure experience required.
  • Successful track record in driving organizational change management.
  • Excellent relationship and consensus-building skills required.
What We Offer

We offer a competitive salary range of $ to $ for this role in California, based on experience and location. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location, and current employee salaries for similar roles.



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