Assistant Retail Operations Manager

1 week ago


Lake Havasu City, Arizona, United States Goodwill of Central & Northern Arizona Full time

Goodwill of Central & Northern Arizona is seeking an experienced Assistant Retail Operations Manager to lead the daily operations of our sales floor. As a key member of our team, you will be responsible for driving business results, building a high-performing team, and delivering exceptional customer service.

This role requires a strong background in retail management, with a focus on store operations, customer service, and financial management. You will work closely with our Store Managers to develop and execute retail operations plans, monitor product levels, and ensure payroll costs and operating costs are managed to budget.

Key responsibilities include:

  • Developing and executing retail operations plans to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
  • Monitoring product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.
  • Ensuring payroll costs and operating costs are managed to budget.
  • Delivering exceptional customer service to donors and customers.

We offer a comprehensive benefits package, including medical, dental, vision, 401(k), and paid time off. Our company culture values diversity, innovation, and collaboration. If you're passionate about retail management and want to make a difference in your community, apply today



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