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Client Success Specialist

2 months ago


Northbrook, Illinois, United States Architex International Full time
Customer Success Role at Architex International

Architex International is seeking a proactive and client-focused professional to enhance our customer success initiatives. This position offers an exciting opportunity to engage with a prominent textile company that values teamwork, innovation, and continuous personal growth. The successful candidate will be passionate about fostering client partnerships, ensuring customer satisfaction, and aspiring towards a career in sales.

Key Responsibilities:

  • Sales Support:
    • Identify and connect with prospective clients to create leads for the sales department.
    • Assist the sales team with various administrative functions to improve efficiency.
  • Client Relationship Management:
    • Serve as the primary liaison for clients, cultivating enduring relationships.
    • Understand client needs, preferences, and challenges to tailor our offerings effectively.
  • Problem Resolution:
    • Address client inquiries and concerns swiftly, collaborating with internal teams to provide effective solutions.

At Architex, you will be part of a dynamic environment that emphasizes creativity, innovation, and exceptional customer service. If you are dedicated to nurturing relationships and contributing to the success of a leading textiles firm, we encourage you to consider this customer success role at Architex International.