Massage Therapist

17 hours ago


Wilmington, North Carolina, United States The Davis Community Full time
About The Davis Community

The Davis Community is a vibrant senior living neighborhood that has been a proud corporate citizen of Wilmington, NC for over 60 years. Our community is built on a foundation of compassion, care, and respect for our residents. We offer a range of services, from independent living to skilled nursing, and are committed to providing an empowering and caring retirement atmosphere.

Job Summary

We are seeking a skilled Massage Therapist to join our team at The Davis Community. As a Massage Therapist, you will be responsible for maintaining the quality and exceptional guest experience of our Salon for massage and bodywork therapy. You will meet with clients to determine the type of massage they need, creating a relaxing ambiance during spa experience.

Key Responsibilities
  • Maintain positive and professional approach with employees, coworkers, and guests.
  • Communicate regularly with all staff regarding appointments and required timeframe for smooth workflow.
  • Greet clients in a courteous manner and provides excellent customer service for all steps of their salon experience.
  • Cross-train to perform all services within a unisex salon operation as determined by license and certification.
  • Perform proficiently all facets of proper massage and bodywork therapy.
  • Upsell clients on products and services.
  • Evaluate clients prior to and during the massage to locate painful or tense areas of the body.
  • Consult with the guest to analyze treatment required to ensure expectations are met for a pleasurable visit.
  • Develop ongoing relationships with clients.
  • On-time attendance is necessary, and uninterrupted work is required.
  • Prepare workspace and equipment, treatment areas and supplies daily, sterilize all instruments in accordance with the North Carolina Board of Massage and Bodywork Therapy, and complete all tasks necessary for opening and closing shifts.
  • Keep current and up-to-date knowledge of changing trends and developments in the department.
  • Other duties as assigned by manager.
Requirements
  • Works in a well-lighted, temperature-controlled office area.
  • Friendly and warm demeanor, excellent verbal communication skills and ability to multitask while maintaining poise.
  • Proficient knowledge of proper massage and bodywork therapy. i.e., anatomy, physiology, chemistry, massage, and bodywork therapy.
  • Competent with computer technology to easily learn reservation management system, the point-of-sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing.
  • High level customer service and interpersonal skills.
  • Excellent time management skills.
  • Able to work weekends and holidays as needed.
  • Must be able to stand for long periods of time and have full range of motion.
  • Must be able to lift/push/reach for/carry up to 50 lbs.

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