Café Operations Leader

1 week ago

Yorktown, Indiana, United States GetGo Café + Market Full time

GetGo Café + Market is revolutionizing the convenience store experience by offering a refreshing approach to food, fuel, and retail. As a Kitchen Supervisor, you will play a vital role in delivering exceptional customer service, leading your team with passion and dedication, and exceeding sales goals.

About Us

Our dynamic team strives to create a fun, fearless, and flavorful experience for every guest. With over 260 locations across western Pennsylvania, Ohio, northern West Virginia, Maryland, and Indiana, we're expanding our horizons and seeking talented individuals to join us on this journey. GetGo offers a range of part-time and full-time positions, providing diverse career paths, competitive pay, and solid training to help each employee grow and succeed.

Job Description

We're looking for a highly skilled and motivated individual to fill the role of Kitchen Supervisor. As a key member of our team, you will be responsible for ensuring seamless operations in the kitchen area, maintaining top-notch quality control, and promoting a culture of excellence among Team Members. You'll work closely with management to set and reach aggressive sales goals, encourage sampling, and suggest products while managing shrink effectively.

Key Responsibilities

  • Maintain safety as the top priority in all aspects of our work, for our Team Members, customers, and products.
  • Exceed customer and Team Member needs and expectations by providing safe, efficient, accurate, and pleasant food service, guidance, and coaching.
  • Cultivate a fast, friendly culture by sharing warmth and passion for service with a smile with all Team Members and customers.
  • Assist management in setting and reaching aggressive sales and profit goals by encouraging sampling and suggesting products as much as possible, while also managing shrink effectively.
  • Monitor quality control in the kitchen area and when ordering food and supplies.
  • Maintain maximum flexibility in scheduling by confirming that all Team Members are cross-trained on all positions.
  • Focus on flexibility, being ready to lead the team in the Kitchen at one moment, and then step in as a GoGetter at the next.
  • Ensure all restrooms are always exceptionally clean and well-stocked.
  • Proactively monitor competitor fuel pricing and work with appropriate business partners to remain competitive.
  • Rapidly correct any equipment issues.
  • Ensure all Team Members have access to the right training and resources.
  • Provide training and leadership to hourly Team Members in the store, and when assigned, to peer Leads as well.
  • Supervise product merchandising and integrity by ensuring that all equipment consistently passes safety audits and that the appropriate Team Members on the schedule are certified in food safety.
  • Set and promote sales and performance goals for your team and provide them with the tools to reach those goals.
  • Identify strengths and opportunities on your team and think strategically when making moves and scheduling.
  • Nurture an environment of inclusion and diversity, keeping in mind that each Team Member has a voice.

Starting Rate of Pay

$16.00

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