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Front Desk Coordinator

4 weeks ago

Erlanger, Kentucky, United States OrthoAlliance Full time
Job Summary:

OrthoAlliance is seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. As a key member of our clinical support staff, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.

Key Responsibilities:
  • Meet and greet patients in a professional and courteous manner, obtaining necessary information and paperwork.
  • Verify patient insurance coverage and accurately scan insurance cards.
  • Schedule appointments, collect co-pays, and manage patient records.
  • Communicate effectively with physicians, clinical staff, and patients to ensure seamless care.
  • Perform various administrative tasks, including filing, data entry, and travel to other locations as needed.

Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a medical office or clinic setting preferred.
  • Excellent communication and organizational skills, with the ability to multitask in a fast-paced environment.

Physical Requirements:
  • Ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects.
  • Must be able to climb, pull, push, and kneel, with a maximum unassisted lift of 25 lbs.