IT Systems Maintenance Expert

1 day ago


Las Vegas, Nevada, United States Company based in Las Vegas, Nevada Full time
Job Description

As an IT Support Technician, you will be responsible for traveling to company locations in Las Vegas, Nevada to install or repair various systems, including CCTV, A/V, and Cabling.


The successful candidate will have advanced knowledge of O365, including SharePoint and Exchange Online. They will be able to troubleshoot technical issues, work under pressure, and manage a ticket queue effectively.


Salary: $58,000 - $68,000 per year


About Us

We are a 40-year-old company based in Las Vegas, Nevada, with a relaxed and casual atmosphere. We offer exceptional benefits, including medical, dental, vision, prescription, life, and 401(k) with a company match depending on eligibility date.


Key Responsibilities:

  1. Cable Installation: Install, splice, and terminate various types of cables, ensuring proper cable management and labeling.
  2. CCTV Installation: Install, configure, and maintain CCTV systems, troubleshooting and resolving issues.
  3. A/V Installation: Install and set up Audio/Visual systems, configuring and testing A/V components.
  4. System Testing: Conduct testing and quality assurance on installed cable, CCTV, and A/V Systems, documenting test results and providing reports.
  5. Maintenance: Perform routine maintenance on cable, CCTV, and A/V systems, identifying and addressing potential issues.
  6. Collaboration: Coordinate with other technicians and team members, communicating effectively with clients.
  7. Compliance: Ensure installations meet relevant codes and regulations, staying updated on industry standards and best practices.
  8. Documentation: Maintain accurate records of installations, configurations, and maintenance activities, providing detailed documentation.
  9. Customer Service: Interact professionally with clients, addressing customer inquiries and concerns.
  10. Safety: Adhere to safety protocols and guidelines, identifying and mitigating safety hazards.


Requirements:

  • Advanced knowledge of O365, including SharePoint and Exchange Online.
  • Ability to troubleshoot technical issues.
  • Experience working under pressure and managing a ticket queue.
  • Strong technical background with the ability to give instructions to a non-technical audience.


Location: Las Vegas, Nevada



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