IT Systems Maintenance Expert
1 day ago
As an IT Support Technician, you will be responsible for traveling to company locations in Las Vegas, Nevada to install or repair various systems, including CCTV, A/V, and Cabling.
The successful candidate will have advanced knowledge of O365, including SharePoint and Exchange Online. They will be able to troubleshoot technical issues, work under pressure, and manage a ticket queue effectively.
Salary: $58,000 - $68,000 per year
About Us
We are a 40-year-old company based in Las Vegas, Nevada, with a relaxed and casual atmosphere. We offer exceptional benefits, including medical, dental, vision, prescription, life, and 401(k) with a company match depending on eligibility date.
Key Responsibilities:
- Cable Installation: Install, splice, and terminate various types of cables, ensuring proper cable management and labeling.
- CCTV Installation: Install, configure, and maintain CCTV systems, troubleshooting and resolving issues.
- A/V Installation: Install and set up Audio/Visual systems, configuring and testing A/V components.
- System Testing: Conduct testing and quality assurance on installed cable, CCTV, and A/V Systems, documenting test results and providing reports.
- Maintenance: Perform routine maintenance on cable, CCTV, and A/V systems, identifying and addressing potential issues.
- Collaboration: Coordinate with other technicians and team members, communicating effectively with clients.
- Compliance: Ensure installations meet relevant codes and regulations, staying updated on industry standards and best practices.
- Documentation: Maintain accurate records of installations, configurations, and maintenance activities, providing detailed documentation.
- Customer Service: Interact professionally with clients, addressing customer inquiries and concerns.
- Safety: Adhere to safety protocols and guidelines, identifying and mitigating safety hazards.
Requirements:
- Advanced knowledge of O365, including SharePoint and Exchange Online.
- Ability to troubleshoot technical issues.
- Experience working under pressure and managing a ticket queue.
- Strong technical background with the ability to give instructions to a non-technical audience.
Location: Las Vegas, Nevada
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