Evening Parts Sales Specialist
2 weeks ago
The Evening Parts Sales Specialist is responsible for promoting and selling parts to a diverse clientele, ensuring exceptional customer service is delivered consistently.
Key Responsibilities:
- Accurately processes and assembles customer and shop parts orders in a timely manner.
- Provides outstanding assistance to both internal and external customers seeking parts and services.
- Constructs new hydraulic hoses and repairs existing ones as necessary.
- Coordinates and schedules freight shipments efficiently.
- Manages the shipping and receiving of parts for customer orders and equipment as required.
- Supports customers and shop staff with parts lookup and order processing.
- May assist in the service department during less busy periods.
- Delivers parts to customers, resident technicians, or other locations as needed.
- Adheres to established company values, practices, policies, and procedures at all times.
- Complies with all relevant safety regulations and standards.
- Maintains regular and punctual attendance at the designated work location.
Additional Information:
This role may involve occasional travel by vehicle; a valid driver’s license with a safe driving record is essential. Overnight travel and weekend or evening shifts may be required.
Candidate Profile:
- High School diploma or equivalent is required; an Associate’s degree in a related field or equivalent experience is preferred.
- 2+ years of experience in parts sales or counter service is desirable.
- Familiarity with CLAAS parts is advantageous.
- Previous warehouse experience is preferred.
- A background in agriculture is beneficial.
- Ability to read and interpret parts and machine schematics is desirable.
- Must demonstrate self-sufficiency and a strong willingness to learn.
- Excellent verbal and written communication skills are essential.
- Outstanding customer service skills are required.
- Capability to safely operate a forklift and other large machinery; must pass and maintain valid forklift certification.
- Valid driver’s license with a verifiable safe driving history is necessary.
- Ability to manage multiple tasks and adhere to deadlines in a fast-paced environment with a keen attention to detail.
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