Shift Manager Position

3 weeks ago


Baltimore, Maryland, United States Five Guys Full time
Job Title: Shift Manager

At Five Guys, we're looking for a skilled Shift Manager to join our team. As a Shift Manager, you'll be responsible for leading our restaurant team and ensuring that our customers receive an exceptional dining experience.

Key Responsibilities:
  • Lead and manage a team of restaurant staff to deliver excellent customer service and maintain high-quality food standards.
  • Ensure that all restaurant operations run smoothly and efficiently, including inventory management, team scheduling, and customer relations.
  • Develop and implement strategies to improve customer satisfaction, employee engagement, and overall restaurant performance.
  • Collaborate with the General Manager to achieve business objectives and implement company policies.
What We Offer:
  • A competitive hourly rate and opportunities for bonuses and promotions.
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.
  • Opportunities for career growth and professional development within the company.
  • A fun and dynamic work environment with a team-oriented culture.
Requirements:
  • 1-2 years of supervisory experience in a food service or retail environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • A passion for delivering exceptional customer service and a commitment to maintaining high-quality food standards.
  • Able to work a variety of shifts, including evenings, weekends, and holidays.
Five Guys Core Convictions:
  • Remain Humble: Be willing to roll up your sleeves and get involved in all aspects of the restaurant.
  • Exceed Expectations: Consistently deliver exceptional customer service and maintain high-quality food standards.
  • Always Do The Right Thing: Make decisions that align with the company's values and mission.
  • Lead By Example: Demonstrate leadership skills and set a positive example for your team.

Five Guys is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.


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