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Field Representative
2 months ago
We are seeking a highly motivated and organized Field Representative to join our team at Lexitas Legal. As a Field Representative, you will be responsible for collaborating with management, operations, personnel, and outside and inside sales representatives to support our clients.
Key Responsibilities:
- Deliver and serve subpoenas for records.
- Utilize laptops with portable scanners to perform accurate scanning of records.
- Demonstrate and be familiar with areas within a 100-mile radius of assigned territory.
- Responsible driver with reliable and insured vehicle.
- Drive to different locations daily in assigned territory, and neighboring territories as needed.
- Cover other neighborhoods or territories outside of territory in absence of other Field Representatives.
- Formulate relationships of trust with customers.
- Discern customer needs and offer advice or recommendations.
- Undertake all customer support tasks in external facilities.
- Safeguard confidentiality of medical records and comply with all local, state, and federal laws pertaining to medical records.
- Report all pertinent findings of client inquiries, complaints, and client satisfaction to applicable management when necessary.
Requirements:
- Flexible schedule and available to work occasional overtime as required.
- Exceptional organizational, written, and verbal communication skills.
- Ability to work with little to no supervision.
- Strong sense of integrity, initiative, and extraordinary teamwork aptitude.
- Service attitude with ability to adjust to ever-changing environment.
- Take ownership and accountability, as well as manage internal and external expectations.
- Flexible, motivated, engaging team player with a solution-oriented 'can-do' attitude.
- General computer skills (Outlook, Word, Adobe Acrobat, Internet Explorer, Windows).
- Excellent attendance and punctuality.
Education/Experience:
- High school diploma or equivalent required.
- Adheres to compliance policies.
- Constantly strives to achieve excellence in the performance of their day-to-day duties.
- Works collaboratively with all members of management to resolve departmental and organizational challenges.
- Works expeditiously, economically, and professionally.
- Experience working in a multi-function, multi-geography environment preferred.
Language Skills:
Ability to effectively present information and respond to questions from internal and external customers whose first language is English.
Certificates, Licenses, Registrations:
None
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Travel Requirements:
Travel is primarily local during the business day with occasional out-of-area and overnight travel expected.
AAP/EEO Statement:
Lexitas Legal prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status.
EOE Employer/Vet/Disabled.
If you require reasonable accommodation in the application process, please contact Human Resources at HRDept@lexitaslegal.com for assistance. All other applications must be submitted online.
