Senior Network Engineer
2 weeks ago
About the Job
We are currently seeking a skilled Senior System Administrator to join our team at The Pentagon. This individual will play a crucial role in ensuring the smooth operation of our IT systems, providing technical support, and collaborating with cross-functional teams.
Responsibilities:
- Perform technical assessments and evaluations of software and hardware.
- Apply system enhancements and patches to production environments.
- Process and manage batch jobs for interfaces and data exchange.
- Represent the customer on technical review teams and provide input on system design and implementation.
- Compile and summarize information for use by other teams and stakeholders.
- Own and resolve problems and requests assigned to the role.
- Respond to database-related alerts and escalate as necessary.
- Work with database engineering to develop strategic solutions to recurring problems.
- Evaluate and ensure database backups meet Recovery Point Objectives (RPO).
- Communicate with technology customers to keep them informed of request status.
- Provide Tier 1 SAFES domain support.
- Cordinate with the Network Operations Center (NOC) to ensure server environments are current and backed up.
- Develop and maintain system operation procedures, product installations, and system logic explanations.
- Support Blackbook System Administration activities.
Requirements:
- Minimum 4+ years of experience working in a computer help desk or similar role.
- Hold DoD 8570, Information Assurance Technical, Level II certification.
- Familiarity with automated trouble ticket systems.
- Hands-on experience in troubleshooting and resolving database-related issues.
- Proficient in script-based operational automation techniques.
- Skilled in database incident and request tracking.
- Possess excellent problem-solving, communication, and teamwork skills.
- Comfortable working in a dynamic environment and interacting with multiple stakeholders.
Salary: $95,000 - $130,000 annually based on experience.
Benefits:
- Competitive compensation package.
- Comprehensive health insurance.
- 401(k) plan with company match.
- Tuition reimbursement program.
- Flexible work arrangements.
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