Parts Sales Representative

{"title": "Parts Salesperson Job Description", "content": "Job Overview

This role is responsible for providing exceptional customer service and sales support in the parts department. The successful candidate will assist customers in identifying needed items, utilize electronic parts catalogs, and merchandise and invoice parts according to company guidelines.

Key Responsibilities

• Assist in maintaining a clean and professional parts department.
• Record all sales and customer transactions using company-provided systems and guidelines.
• Assist in maintaining the retail sales floor and displays to meet dealership standards.
• Take a proactive approach to inventory control by assisting and reporting discrepancies.
• Ensure internal and external customers receive the correct parts in a timely manner.
• Stay current on industry and product information.
• Mark and store parts in the stockroom according to the prearranged system and assist with cycle count duties.
• Perform other duties as assigned by management in a professional and efficient manner.
• Participate in team meetings to promote unity and foster teamwork between departments.
• Attend periodic meetings with senior leadership to obtain direction and guidance on company goals.
• Support management in pursuing corporate policies, plans, goals, and long-term objectives.
• Foster a great place to work environment, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
• Participate in all business and/or department activities related to ensuring a positive customer experience.

Qualifications

• At least 3 years of retail sales experience is preferred.
• High School Diploma or GED equivalent is required.
• Parts training or industry experience is preferred.
• Understanding of mechanical and technical terms.
• Knowledge of parts operating systems is preferred.
• Ability to work with various computer software packages, including Microsoft Word, Outlook, and Excel.
• Strong organizational skills.
• Interpersonal skills are needed when dealing with customers and co-workers.
• Should be service-oriented and always willing to assist the customer.
• Strong leadership skills are required to offer direction or opinions when needed.

Additional Requirements

• Forklift Certification.
• Valid Driver's License is preferred.

Benefits

• Competitive wage paid bi-weekly.
• 401(k) plan with company match.
• Healthcare (medical, dental, vision).
• Company-paid term life insurance plus Accidental Death & Dismemberment (AD&D).
• Company-paid short-term disability.
• Health Savings Account (HSA) with company match.
• Flexible Spending Account (FSA).
• Paid Time Off (PTO).
• Paid holidays.
• Employee referral bonus.
• Employee discounts.
• Dependent Care Assistance Plan.
• Employee Assistance Program.
• Wellness Program.
• On-the-job training & skills development.

Working Conditions

• Light work: Exerting up to 20 pounds of force occasionally and/or negligible amount of force constantly to move objects.

", "lang_code": "en"}

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