Parts Sales Representative

This role involves performing a variety of customer service, marketing, promoting, advertising, and stocking duties related to the parts sales that contribute to the efficient, safe, and profitable operation of the parts department. The successful candidate will assist customers by properly identifying needed items, using electronic parts catalogs and other available resources. They will merchandise and invoice based on company guidelines.

• Assist in maintaining a clean and professional parts department.
• Record all sales (including lost sales) and/or customer transactions using company-provided systems/tools and guidelines.
• Assist in maintaining the retail sales floor and displays to meet or exceed dealership standards and ensure customer satisfaction.
• Take a proactive approach to inventory control by assisting and/or reporting discrepancies.
• Ensure internal and external customers receive the correct parts in a timely manner.
• Proactively study and stay current on industry and product information.
• Mark and store parts in the stockroom according to the prearranged system and assist with cycle count duties.
• Perform all other duties as assigned by management in a professional and efficient manner.
• Participate in team meetings to promote unity and foster teamwork between departments.
• Attend periodic meetings with senior leadership to obtain direction and guidance on company goals.
• Support management in the pursuit of corporate policies, plans, goals, and long-term objectives.
• Foster a great place to work environment, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
• Participate in all business and/or department activities related to ensuring the customer experience is positive.

• At least 3 years of retail sales experience is preferred.
• High School Diploma or GED equivalent is required.
• Parts training or industry experience is preferred.
• Understanding of mechanical and technical terms.
• Knowledge of parts operating systems preferred.
• Ability to work with various computer software packages, including Microsoft Word, Outlook, and Excel.
• Strong organizational skills.
• Interpersonal skills are needed when dealing with customers and co-workers.
• Should be service-oriented and always be willing to assist the customer.
• Strong leadership skills are required to offer direction or opinions when needed.

• Forklift Certification.
• Valid Driver's License preferred.

• Competitive wage paid bi-weekly.
• 401(k) plan with company match.
• Healthcare (medical, dental, vision).
• Company-paid term life insurance plus Accidental Death & Dismemberment (AD&D).
• Company-paid short-term disability.
• Health Savings Account (HSA) with company match.
• Flexible Spending Account (FSA).
• Paid Time Off (PTO).
• Paid holidays.
• Employee referral bonus.
• Employee discounts.
• Dependent Care Assistance Plan.
• Employee Assistance Program.
• Wellness Program.
• On-the-job training & skills development.

• Light work: Exerting up to 20 pounds of force occasionally and/or negligible amount of force constantly to move objects.