Insurance Customer Service Representative
4 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and timely information to customers regarding their policies and coverage
- Upsell and cross-sell products and services to customers
- Collaborate with internal teams to resolve complex customer issues
- Meet or exceed customer satisfaction and retention targets
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service experience in a call center environment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet productivity targets
- Basic knowledge of insurance products and services
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and advancement
- Recognition and rewards for outstanding performance
- Collaborative and dynamic work environment
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please submit your application today.
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