Insurance Customer Service Representative

4 weeks ago


Wichita, Kansas, United States MCI Military Recruitment Full time
Customer Service Agent - Insurance

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and timely information to customers regarding their policies and coverage
  • Upsell and cross-sell products and services to customers
  • Collaborate with internal teams to resolve complex customer issues
  • Meet or exceed customer satisfaction and retention targets

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience in a call center environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet productivity targets
  • Basic knowledge of insurance products and services

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Recognition and rewards for outstanding performance
  • Collaborative and dynamic work environment

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please submit your application today.



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