Customer Service Associate
2 weeks ago
Joella's Hot Chicken is expanding and is on the lookout for dedicated individuals to enhance our service team. Our goal is to provide exceptional Southern hospitality and culinary delights, and we take pride in our renowned, homemade menu offerings.
KEY RESPONSIBILITIES
- Welcome patrons and ensure an outstanding customer experience.
- Assist customers through the ordering process.
- Take orders via drive-thru using a headset, confirming details for accuracy.
- Handle customer transactions efficiently.
- Restock supplies and paper products as necessary.
- Carry out additional tasks as assigned.
- Proactive and self-motivated attitude.
- Effective verbal communication skills.
- Collaborative team player.
- Ability to surpass customer expectations.
- Strong time management abilities.
- Familiarity with restaurant or kitchen operations.
- Ability to stand, sit, or walk for extended periods.
- Reach above and below the waist, including bending, twisting, pulling, and stooping.
- Lift, carry, push, pull, and place items weighing up to 25 pounds without assistance.
- Commitment to Excellence: Shows reliability and urgency in achieving results; takes ownership of responsibilities and overcomes challenges.
- Effective Communication: Clearly conveys ideas and information verbally; listens actively and responds appropriately to inquiries.
- Adaptability: Adjusts actions when necessary; transitions smoothly between tasks; manages unexpected changes and maintains focus on objectives.
- Proactive Initiative: Takes the lead in addressing opportunities and challenges; maintains enthusiasm and a positive attitude.
- Collaborative Spirit: Works harmoniously with others to achieve business goals; values team input and supports collective decisions.
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Customer Service Associate
2 weeks ago
Fort Mitchell, United States Joella's Hot Chicken Full timeJob OverviewJoella's Hot Chicken is expanding and is in search of dedicated individuals to enhance our customer service experience. Our goal is to provide exceptional Southern hospitality and culinary delights, and we take pride in our award-winning, homemade menu offerings.KEY RESPONSIBILITIESWelcome customers and ensure an outstanding guest...
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Customer Service Associate
2 weeks ago
Fort Mitchell, United States Joella's Hot Chicken Full timeJob OverviewJoella's Hot Chicken is expanding and is in search of dedicated individuals to enhance our service team. Our goal is to provide exceptional Southern hospitality and delicious cuisine, and we take pride in our award-winning, homemade menu offerings.KEY RESPONSIBILITIESWelcome customers and ensure a memorable dining experience.Assist patrons...
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