Windows Device Management Lead
2 weeks ago
Job Summary:
We are seeking a highly skilled Windows Device Management Lead to join our team at Tata Consultancy Services. As a key member of our IT infrastructure team, you will be responsible for managing the deployment, maintenance, and support of Windows devices and applications across our organization.
Key Responsibilities:
- Manage the deployment of Windows applications and packages using industry-standard tools such as SCCM, Intune, and Tanium.
- Develop and maintain imaging solutions for deploying operating systems, applications, and updates using SCCM, MECM, Intune, and Tanium platforms.
- Collaborate with IT teams to gather requirements and define imaging strategies to meet business needs.
- Configure and manage task sequences, packages, and software updates for automated software deployment and management.
- Coordinate with security teams to implement security best practices and ensure the integrity and protection of imaging infrastructure.
- Identify, prioritize, and deploy security patches and updates to mitigate vulnerabilities and ensure system integrity.
- Develop and maintain patch deployment schedules, ensuring minimal disruption to business operations.
- Document patching and imaging processes, including version control, change management, and configuration management.
Leadership and Project Management:
- Delivery management with ITIL experience.
- Customer management.
- Leading strategic discussions and roadmap with customer leadership.
- Thought leadership in bringing automation and process improvement in service delivery.
- Leading major incident calls and driving RCA process.
- Managing coordination and follow-up/escalations to deal with 3rd Party vendor support tickets/issues.
Requirements:
- Strong understanding of application packaging and deployment using industry-standard tools.
- Good hands-on PowerShell scripting and Windows troubleshooting skills.
- Experience with SCCM, Intune, and Tanium platforms.
- Knowledge of ITIL and service management principles.
- Excellent communication and leadership skills.
What We Offer:
Tata Consultancy Services offers a competitive salary and benefits package, as well as opportunities for career growth and professional development.
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].
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