Financial Services Representative

2 days ago


Harrisburg, Pennsylvania, United States Members 1st Federal Credit Union Full time
Overview

We are seeking a highly motivated Financial Services Representative to join our team at Members 1st Federal Credit Union. As a key member of our staff, you will be responsible for providing exceptional service to our members by processing financial transactions accurately and efficiently.

With a strong focus on customer satisfaction, you will identify members' product and service needs, promote credit union services, and maintain accurate records of member accounts. This role contributes to sales goal attainment and department organization goals.

Responsibilities
  • Process financial transactions accurately and efficiently.
  • Identify members' product and service needs.
  • Promote credit union services and products.
  • Maintain accurate records of member accounts.
Requirements
  • 0-1 year of progressive retail financial or customer service experience.
  • Thorough knowledge of credit union products, services, policies, and procedures.
  • Familiarity with PCs and applicable software.
  • Good communication and interpersonal skills.
  • Able to work extended evening and weekend hours.
Estimated Salary Range: $40,000 - $55,000 per yearBenefits
  • Nationally recognized 401(k) plan with up to 10% company match.
  • Affordable medical, dental, and vision plans.
  • 11 paid holidays and generous paid time off.
  • Employee assistance program and confidential counseling services.


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