Client Service Specialist

3 weeks ago


Madison, Ohio, United States Andover Bank Full time
About the Job

As a Client Service Specialist at Andover Bank, you will be an integral part of our retail banking team. You will be responsible for assisting customers with their financial needs, answering queries, and resolving issues in a professional and courteous manner.

Key Responsibilities
  • Assist customers with account inquiries, transactions, and other services
  • Resolve customer complaints and issues in a timely and efficient manner
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Maintain accurate records and reports as required

Requirements

  • High school diploma or equivalent required; six months of sales or banking experience preferred
  • Ability to read, write, and communicate effectively
  • Basic computer skills and proficiency in Microsoft Word and Excel

Benefits

  • A competitive salary range: $38,000 - $48,000 per annum
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off
  • Ongoing training and development opportunities to enhance your skills and career prospects


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