Healthcare Access Specialist

3 days ago


Madison, Ohio, United States Cleveland Clinic Full time

The Patient Service Specialist plays a vital role in delivering world-class patient care at Cleveland Clinic. As a member of our team, you will have the opportunity to work alongside dedicated caregivers who share your passion for providing exceptional patient experiences. We value individuals who possess excellent communication skills, a patient-centered approach, and a strong commitment to teamwork.

Responsibilities:

  • Deliver comprehensive customer service to patients and visitors
  • Investigate and resolve patient issues using established protocols
  • Create a welcoming and professional environment
  • Perform administrative tasks such as registration, scheduling, and insurance verification

Requirements:

  • High school diploma or equivalent and two years of experience in patient registration, appointment scheduling, or customer service
  • An associate's degree and one year of experience, or a bachelor's degree
  • Knowledge of medical terminology (desired)

Salary: The estimated annual salary for this position is $45,000 - $62,000, depending on qualifications and experience.


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