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Veterinary Assistant/Customer Service Representative
2 months ago
We are seeking a highly motivated and compassionate individual to join our Patient Care Team as a full-time Veterinary Assistant/Customer Service Representative. This role is ideal for someone working towards long-term career goals in the veterinary industry.
Key Responsibilities- Support veterinarians to ensure quality veterinary care, advocate for pets, and educate clients.
- Assist veterinarians and the medical team to maximize productivity and maintain positive patient flow.
- Communicate with clients about individualized pet health concerns and offer guidance on medications and additional treatments.
- Maintain relevant, comprehensive medical records with the support of practice systems.
- Obtain relevant health history and information from clients and maintain medical charts.
- Use safe restraining techniques, follow standard protocols, and sustain clean, sterile, organized treatment areas, exam rooms, and labs.
- Be willing to guide, mentor, and support fellow team members.
- Minimum of 12 months of clinical veterinary or animal handling experience.
- Familiarity with common disease processes that present to emergency service with an understanding of treatments and medications associated with their care.
- Ability to administer medications and treatments prescribed by a veterinarian.
- Positive work attitude and self-motivation.
- Excellent communication and organization skills.
- Commitment to a stress-free environment for our patients.
- Ability to work swing shifts, weekends, and holidays.
- Competitive hourly pay rate starting at $17/hour.
- Comprehensive benefits package, including paid time off, medical, dental, and vision insurance, and health savings account.
- Pet perks, including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations.
- Mental health benefits, including coaching and therapy sessions.
- 401k with employer contribution and no waiting period.
- Continuing education and development support through our library of free CE courses and paid time off to complete.
- Scholarship opportunities and student loan support program.