Software Engineer
2 weeks ago
As a Software Engineer specializing in Java, you will be responsible for designing and implementing innovative telematics product features utilizing Java/J2EE along with database technologies.
Key Responsibilities:
1. Collaborate closely with product management teams to convert telematics feature specifications into high-quality deliverables, ensuring timely execution as a key technical contributor in product development.
2. Develop both service-side and client-side code, along with database scripts, to handle high-volume transactions efficiently.
3. Produce clean, well-structured, and unit-tested code, making necessary refactoring when required.
4. Actively engage in analyzing and resolving production issues, designing solutions to rectify reported defects and stabilize new products.
5. Monitor and report on production issues and ticket trends, providing insightful recommendations for improvement.
6. Evaluate existing technologies and devise strategies to enhance and expand their capabilities.
7. Manage production issue triage, tracking, troubleshooting activities, ticket creation, and maintenance, including vendor follow-ups.
8. Collaborate with internal and external stakeholders to address customer requests and develop effective resolution strategies for incoming issues.
9. Identify root causes of technical challenges in production and document root cause analysis (RCA). Facilitate recurring problem management meetings with management stakeholders, focusing on trend analysis and strategic resolutions.
10. Maintain up-to-date knowledge and technical expertise regarding the current production system, implementing best practices and tools responsibly.
11. Recognize issues and risks related to the Issue/Incident Management program and escalate as necessary.
12. Engage with project teams for new product development, providing insights from technical challenges encountered in previous products.
Compensation:
Salary range: $100,000 to $140,000 per year.
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