Customer Service Representative

1 month ago


La Puente, California, United States El Pollo Loco Full time
El Pollo Loco Service Team Member

We are seeking a Service Team Member to join our team at El Pollo Loco. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities:
  • Greet and assist customers with their orders in a friendly and helpful manner.
  • Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
  • Apply suggestive selling techniques to complete the customer experience and increase sales.
  • Welcome customer feedback and address any comments or concerns they may have.
  • Ensure all paper and disposable items are well stocked and available for customers.

As a Service Team Member, you will have the opportunity to work in a fast-paced and dynamic environment, interacting with customers and colleagues from diverse backgrounds. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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