Front of the House Operations Manager
3 weeks ago
About B Star Bar:
We are a San Francisco restaurant group seeking a seasoned leader to elevate our customer experience at our Inner Richmond location.
This is an exciting opportunity for you to join our management team and help drive revenue growth, cost savings, and exceptional customer service.
Key Responsibilities:
- Lead our Front of House staff, including recruiting, training, scheduling, reviewing, and mentoring.
- Create and implement procedures to ensure seamless operations and highest standards of customer experience.
- Collaborate with our Executive Chef to develop strategies for driving revenue growth.
- Analyze KPIs and business factors to identify opportunities for cost savings.
- Report sales and metrics to Executive Management, providing recommendations to meet departmental goals.
- Serve as a positive role model, demonstrating integrity and making sound decisions.
- Maintain the functionality of all FOH equipment and space, ensuring cleanliness and proper functioning.
Qualifications:
- At least two years of FOH restaurant or hospitality experience.
- Demonstrated ability to be open-minded and flexible in leadership approach.
- Track record of meeting and exceeding goals.
- Strong leadership skills to drive staff accountability and customer service excellence.
- Schedule flexibility, with availability to work mornings, afternoons, and some evenings, including weekends.
Benefits:
- Competitive salary with bonus potential ($72,000-$75,000 DOE).
- Full medical and dental insurance coverage.
- 2-week Paid Time Off (PTO) in the first year, 3 weeks after two years.
- Quarterly health and mobile phone expense reimbursements.
- Transportation pre-tax benefit.
- Endless opportunities for educational enrichment and career development.
Note:
This position is full-time, with 40+ working hours/week. We do not offer relocation costs.
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