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Housekeeping Supervisor

2 months ago

Newport, Rhode Island, United States Newport Harbor Island Resort Full time
About Newport Harbor Island Resort

Newport Harbor Island Resort is a premier resort destination in Newport, Rhode Island, offering a picturesque location overlooking the stunning Newport Harbor. Our resort provides a unique and captivating experience for our guests, with opportunities for career growth, ongoing training, and a supportive work culture.

Job Summary

We are seeking a highly organized and detail-oriented Housekeeping Supervisor to oversee the daily operations of our housekeeping department. The successful candidate will lead a team of dedicated housekeeping staff to maintain a pristine and welcoming environment, ensuring the highest standards of cleanliness and exceptional guest experiences.

Key Responsibilities
  • Supervise and coordinate housekeeping activities, including room cleaning, public area maintenance, and laundry operations.
  • Train, motivate, and mentor the housekeeping team to deliver exceptional service.
  • Conduct inspections to ensure adherence to cleanliness and quality standards.
  • Collaborate with other departments to meet guest expectations and address any issues.
  • Maintain inventory of cleaning supplies and equipment.
  • Assist in scheduling and coordinating staff shifts.
  • Handle guest inquiries and resolve complaints promptly and professionally.
  • Uphold safety and sanitation standards, ensuring a healthy work environment.
Requirements
  • 6 months experience in a housekeeping or cleaning role required.
  • Proven supervisory or leadership experience.
  • Strong communication and interpersonal skills; bilingual a plus.
  • Read, write and speak English fluently.
  • Ability to manage multiple tasks and priorities.
  • Attention to detail and high standards of cleanliness.
  • Proficiency with housekeeping software and systems.
  • Flexible schedule, including weekends and holidays.
Benefits
  • Competitive hourly rate: $19.00 - $22.00.
  • Opportunities for career growth and professional development.
  • Supportive work culture and team environment.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401K match and paid time off.