Customer Experience Specialist

3 weeks ago


Gainesville, Georgia, United States Sally Beauty Full time

About Us
Sally Beauty is a leader in the professional beauty industry, dedicated to providing our customers with an exceptional shopping experience and offering them a wide range of products from top brands.

Job Description
We are seeking a detail-oriented and customer-focused individual to join our team as a Beauty Advisor. As a Beauty Advisor, you will be responsible for creating a welcoming environment for customers, providing expert advice on products, and ensuring that customers have a seamless shopping experience.

Key Responsibilities:

  1. Provide Excellent Customer Service: Greet customers, answer questions, and resolve any issues promptly and professionally.
  2. Recommend Products Based on Customer Needs: Help customers find the perfect products to meet their specific needs.
  3. Maintain a Clean and Organized Store Environment: Ensure that the store is clean, well-organized, and visually appealing at all times.
  4. Process Transactions Accurately and Efficiently: Complete transactions quickly and accurately while providing excellent customer service.

Benefits:

  • $38,000 - $48,000 per year: Competitive salary based on experience.
  • Bonus Structure: Opportunities to earn bonuses based on sales performance and other key metrics.
  • Comprehensive Benefits Package: Includes health insurance, paid time off, and more.


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