Customer Experience Specialist

7 days ago


Gainesville, Georgia, United States Michaels Stores Full time

**Job Overview:**

Michaels Stores is seeking a skilled and dedicated Customer Experience Specialist to join our retail team. As a key member of our store staff, you will be responsible for creating a memorable shopping experience for our customers, ensuring they feel valued and satisfied with their purchases.

**Responsibilities and Expectations:**

This role involves:

  • Providing outstanding customer service, addressing customer inquiries, and resolving issues promptly.
  • Maintaining a clean and organized store environment, adhering to company standards.
  • Assisting with daily tasks such as unloading trucks, stocking shelves, and completing merchandise recovery duties.
  • Operating a cash register accurately and efficiently.
  • Collaborating with colleagues to achieve sales goals, promote products, and create engaging visual displays.

**Requirements and Qualifications:**

To succeed in this role, you should have excellent communication and interpersonal skills, a strong work ethic, and the ability to multitask effectively. Retail or customer service experience is preferred but not required.

**Compensation and Benefits:**

We offer a competitive salary range of $15.00-$17.00 per hour, based on experience and qualifications. Our benefits package includes medical, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for professional growth and development.



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