Customer Experience Specialist
7 days ago
**Job Overview:**
Michaels Stores is seeking a skilled and dedicated Customer Experience Specialist to join our retail team. As a key member of our store staff, you will be responsible for creating a memorable shopping experience for our customers, ensuring they feel valued and satisfied with their purchases.
**Responsibilities and Expectations:**
This role involves:
- Providing outstanding customer service, addressing customer inquiries, and resolving issues promptly.
- Maintaining a clean and organized store environment, adhering to company standards.
- Assisting with daily tasks such as unloading trucks, stocking shelves, and completing merchandise recovery duties.
- Operating a cash register accurately and efficiently.
- Collaborating with colleagues to achieve sales goals, promote products, and create engaging visual displays.
**Requirements and Qualifications:**
To succeed in this role, you should have excellent communication and interpersonal skills, a strong work ethic, and the ability to multitask effectively. Retail or customer service experience is preferred but not required.
**Compensation and Benefits:**
We offer a competitive salary range of $15.00-$17.00 per hour, based on experience and qualifications. Our benefits package includes medical, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for professional growth and development.
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