Floor Supervisor

4 days ago


Natick, Massachusetts, United States Mango Full time
Full Time Floor Supervisor

MANGO is a dynamic and multicultural fashion company that inspires and unites through its passion for style and culture. With a presence in 118 countries and an online presence in over 80 countries, our team is made up of people from 112 nationalities.

We are seeking a self-motivated and proactive Floor Supervisor to join our team at our upcoming MANGO store in Natick, MA. As a key member of our team, you will be responsible for ensuring excellent customer service, achieving sales targets, and maintaining a commercial and aesthetic store image.

Key Responsibilities:
  • Provide exceptional customer service and ensure the team possesses good product knowledge.
  • Be familiar with and offer services according to the needs of customers to maximize sales.
  • Organize and distribute tasks and positions to each member of the team.
  • Ensure sales targets are implemented, achieved, and exceeded in store.
  • Maintain the image of the store to make it attractive and commercial.
  • Know and apply visual merchandising standards of the brand and of the season.
Requirements:
  • Prior experience in retail sales is preferred.
  • Must be a sales-driven, goal-oriented individual.
  • Passion for customer service, styling, and product.
  • Flexible availability, including weekends and holidays.
  • Must have a positive, high-energy, friendly, outgoing, and engaging personality.
  • Strong time management and communication skills.
  • Ability to manage multiple and competing work priorities, demands, and changes.
What We Offer:
  • Discount on all our lines (Woman, Man, Kids, Teen & Home).
  • Uniform per season.
  • Insurance Benefit: You only pay a % of the value.
  • 401(K) Pension Plan.
  • Holidays + Floating Holidays.
  • Vacation Days.
  • Bonus and/or Commission paid monthly.
  • Opportunities for constant development to other positions within the International Retail structure or Headquarters in Barcelona.

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