Bakery Ambassador

3 weeks ago


Clermont, Florida, United States Nothing Bundt Cakes Full time

Nothing Bundt Cakes is seeking a skilled Guest Services Representative to create a warm and welcoming environment for our guests. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our delicious cakes, and maintaining a clean and organized bakery presentation.

About the Job

This is a full-time position that requires flexibility to work various shifts, including early mornings, evenings, weekends, and holidays. You must have a strong commitment to guest satisfaction, excellence, and efficiency in the workplace. If you enjoy interacting with diverse people, are friendly, helpful, and positive, we encourage you to apply.

Key Responsibilities
  • Promptly greet walk-in and phone guests with genuine warmth and helpful enthusiasm to determine their interests and needs.
  • Maintain strong product knowledge to educate guests on Nothing Bundt Cakes cake distinction, size, and flavor profile options, pricing, special promotions, and complementary retail merchandise.
  • Suggest additional merchandise, such as balloons, candles, and cards, to complete unique celebrations.
  • Process guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join the Nothing Bundt Cakes Email Club to benefit from special promotions and stay connected.
Requirements
  • You must be 16 years of age or older.
  • No formal education or work experience is required, but previous guest service experience at a bakery, restaurant, or retail store is a plus.
Salary

The estimated salary for this position is $15.00-$18.00 per hour, depending on location and experience.



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