Hyundai Service Representative

3 weeks ago


Thousand Oaks, California, United States OGara Coach Company Full time
Job Summary

We are seeking a highly motivated and customer-focused Hyundai Service Advisor to join our team at OGara Coach Company. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring timely and efficient vehicle repairs, and promoting sales opportunities.

Responsibilities:
• Greet customers promptly and courteously, addressing their concerns and needs
• Schedule appointments and communicate with customers regarding repair estimates and completion times
• Obtain customer authorization before proceeding with repairs, explaining costs and timelines
• Test-drive vehicles to verify issues and discuss additional services with customers
• Advise customers on vehicle maintenance and promote additional services
• Ensure all repair orders are accurately completed and documented
• Maintain a safe and clean work environment, adhering to federal, state, and local regulations
• Participate in training classes and stay up-to-date on technical information regarding vehicle repairs
• Refer potential car buyers to the sales department and participate in promotions as needed

Requirements:
• High school diploma or equivalent
• Three years of experience in an auto repair facility
• Factory training credentials
• Proficient knowledge of dealership's computer systems
• Valid in-state driver's license and safe driving record
• Strong communication and teamwork skills

Salary and Benefits:
$45,000 - $60,000 per year, depending on experience, plus benefits including health, dental, and vision coverage, paid time off, employee vehicle purchase plans, discounts on products and services, and paid training opportunities.

About Us:
OGara Coach Company is committed to creating an inclusive and respectful work environment. We believe in treating all employees with dignity and respect, regardless of their background or personal characteristics.

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