Customer Experience Associate

1 week ago


Canutillo, Texas, United States BoxLunch & Hot Topic Full time
Are you a pop culture fanatic looking for a career in retail? Do you have a passion for delivering exceptional customer service and driving sales in a fast-paced environment? If so, we want to hear from you BoxLunch & Hot Topic is seeking a Sales Associate to join our team and help us create a unique shopping experience for our customers. With a focus on pop culture and fandom, our stores offer a fun and dynamic work environment that is perfect for someone who is enthusiastic and motivated.

About the Role:
This is a full-time opportunity for an experienced retail professional who is eager to take their career to the next level. As a Sales Associate, you will be responsible for creating a welcoming and engaging experience for customers, while also maintaining a visually appealing store environment. You will work closely with colleagues to achieve sales goals and participate in visual merchandising and inventory management activities. We offer a competitive salary of $45,000 - $65,000 per year, depending on experience, plus opportunities for advancement and professional growth.

Responsibilities:
* Provide exceptional customer service, ensuring that customers have a positive shopping experience* Maintain a high level of product knowledge, including new releases and best-sellers* Assist customers in finding products, answering questions, and making recommendations* Work collaboratively with colleagues to achieve sales goals and maintain a clean and organized store environment* Participate in visual merchandising and inventory management activities

Requirements:
* Previous retail experience, preferably in a similar role* Excellent communication and interpersonal skills* Ability to work in a fast-paced environment and adapt to changing situations* Basic math skills and accuracy with handling cash and operating a point-of-sale system* Availability to work a variety of shifts, including weekends and holidays

Benefits:
* Competitive salary and bonus structure* Opportunities for advancement and professional growth* Comprehensive benefits package, including medical, dental, and vision insurance* 401(k) plan with company match* Employee discounts and special perks* Paid time off and holidays

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