Sales Associate Representative

3 weeks ago


Canutillo, Texas, United States Express Full time
Job Title: Sales Associate

About the Job:

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our Express team. As a key member of our sales floor team, you will be responsible for providing exceptional shopping experiences for our customers while maintaining a clean and organized store environment.

About the Company:

Express is a leading fashion apparel retailer operating in over 400 locations across the United States. Our brand is built on a commitment to delivering style, quality, and value to our customers through a unique styling community and personalized retail experience.

About You:

To succeed in this role, you should have excellent communication and interpersonal skills, with a strong ability to work well in a fast-paced retail environment. You should also be proficient in using technology, including iPads and registers, and meet defined availability criteria, including nights, weekends, and non-business hours.

Key Responsibilities:

  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
  • Follow company policies and procedures to ensure the safety of all our associates and customers.
  • Assist with product launch changes according to company SOP.
  • Provide a Great Customer Experience by delivering on all aspects of the customer experience model.
  • Process transactions quickly and accurately reducing the customers wait time.
  • Positively resolve customer service-related issues as they arise and determine resolution or escalate further communicate allissues and resolutions to Store Management.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
  • Other essential functions may occur as directed by your supervisor.

Required Skills & Qualifications:

  • Education: High School or Equivalent.
  • Years of Experience: 0-2 of relevant job experience - minimum 6 months.
  • Proficient in use of technology (iPad, registers).
  • Meets defined availability criteria, including nights, weekends, and non-business hours.
  • Meets physical requirements.

Estimated Salary Range: $12-$15 per hour, based on location and experience.



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