Sales Associate Representative
3 weeks ago
About the Job:
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our Express team. As a key member of our sales floor team, you will be responsible for providing exceptional shopping experiences for our customers while maintaining a clean and organized store environment.
About the Company:
Express is a leading fashion apparel retailer operating in over 400 locations across the United States. Our brand is built on a commitment to delivering style, quality, and value to our customers through a unique styling community and personalized retail experience.
About You:
To succeed in this role, you should have excellent communication and interpersonal skills, with a strong ability to work well in a fast-paced retail environment. You should also be proficient in using technology, including iPads and registers, and meet defined availability criteria, including nights, weekends, and non-business hours.
Key Responsibilities:
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
- Follow company policies and procedures to ensure the safety of all our associates and customers.
- Assist with product launch changes according to company SOP.
- Provide a Great Customer Experience by delivering on all aspects of the customer experience model.
- Process transactions quickly and accurately reducing the customers wait time.
- Positively resolve customer service-related issues as they arise and determine resolution or escalate further communicate allissues and resolutions to Store Management.
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
- Other essential functions may occur as directed by your supervisor.
Required Skills & Qualifications:
- Education: High School or Equivalent.
- Years of Experience: 0-2 of relevant job experience - minimum 6 months.
- Proficient in use of technology (iPad, registers).
- Meets defined availability criteria, including nights, weekends, and non-business hours.
- Meets physical requirements.
Estimated Salary Range: $12-$15 per hour, based on location and experience.
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