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Financial Services Representative

2 months ago


Westlake, Ohio, United States Charles Schwab Full time
About the Role

At Charles Schwab, we're seeking a highly motivated and customer-focused Financial Services Representative to join our team. As a key member of our service team, you'll play a vital role in helping clients achieve their financial goals.

Key Responsibilities
  • Provide exceptional client service and support through inbound calls, emails, and other communication channels.
  • Develop and maintain strong relationships with clients, understanding their financial needs and goals.
  • Offer personalized investment advice and guidance to clients, helping them make informed decisions about their financial futures.
  • Stay up-to-date on market trends, products, and services to provide clients with the best possible solutions.
  • Collaborate with colleagues to resolve complex client issues and provide seamless support.
What We Offer
  • A competitive pay and bonus package, with opportunities for growth and advancement.
  • A comprehensive benefits package, including health, dental, and vision insurance, 401(k) with company match, and paid time off.
  • Professional development opportunities, including training and education programs to help you succeed in your role.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
Requirements
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
  • Previous customer service or client-facing experience, preferably in a financial services or related industry.
  • Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.