Service Delivery Manager
5 days ago
Job Summary
We are seeking a highly motivated and experienced Service Team Leader to join our team at Control Southern. As a Service Team Leader, you will be responsible for leading our service delivery efforts, driving business growth, and ensuring exceptional customer satisfaction.
About Our Company
Control Southern is a leading provider of automation and customized valve solutions to manufacturing plants in the Southeast. With over 20 years of experience in the industry, we have developed a reputation for delivering high-quality solutions and exceptional customer service.
Responsibilities
The Service Team Leader will be responsible for:
- Developing and implementing service strategies to drive business growth and improve customer satisfaction.
- Leading cross-functional teams to deliver high-quality projects on time and within budget.
- Providing technical support and training to our service technicians to ensure they have the necessary skills and knowledge to perform their jobs effectively.
- Maintaining excellent relationships with our customers, understanding their needs, and developing solutions to meet those needs.
Requirements
To be successful in this role, you will need:
- At least 5 years of experience in a leadership or technical role in the instrumentation/process control industry.
- A strong background in automation, process control, and valve systems.
- Excellent communication, interpersonal, and customer relation skills.
- Experience with sales planning, business development, and market analysis.
- A degree in Engineering or a related field (Bachelor of Science).
What We Offer
We offer a competitive salary and benefits package, including:
- A salary range of $120,000 - $150,000 per year, based on experience.
- A comprehensive health insurance plan.
- A retirement savings plan with company matching.
- Generous paid time off and holidays.
Why Join Our Team?
We are committed to diversity and inclusion in the workplace and offer a collaborative and dynamic work environment. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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