Mental Health Care Specialist
6 days ago
Telecare Corporation is committed to delivering exceptional behavioral health services that empower individuals to recover their health, hopes, and dreams.
The Community Health Worker plays a vital role in providing outreach and engagement with eligible Managed Care Plan members and supporting care management through transportation assistance to assigned appointments and social services.
Key Responsibilities:
- Demonstrate the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders
- Provides daily support to Lead Care Coordinator related to care coordination for members
- Engages and conducts in-person outreach with eligible Managed Care Plan (MCP) Members
- Accompanies MCP Member to office visits, as needed, and in the most easily accessible setting, within MCP guidelines
- Distributes County provided health promotion materials
- Extends County provided health promotion and self-management training
- Arranges or provides transportation when needed and appropriate
- Provides assistance with linking member to social supports
- Contacts MCP Member to facilitate visit with care coordinator
- Advocates on behalf of MCP Members with healthcare professionals
- Uses motivational interviewing, trauma-informed care, and harm-reduction practices
- Monitors treatment adherence (including medication)
- Required qualifications include High School Diploma or GED, two years' experience providing mental health or intensive case management services, and Paraprofessional with or without lived mental health experience
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