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Insurance Sales Agent

2 months ago

Westmoreland, Tennessee, United States Jeannie Gregory - State Farm Agent Full time
About Our Agency

Our agency is a leading provider of insurance and financial services, dedicated to helping individuals and businesses manage risk and achieve their goals. We are a team of highly motivated and experienced professionals who are passionate about delivering exceptional customer service and building strong relationships with our clients.

Job Summary

We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.

Responsibilities
  • Provide exceptional customer service to clients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Respond to customer inquiries via phone, email, and in-person, providing accurate and helpful information to meet their needs.
  • Resolve customer complaints and issues in a fair and timely manner, ensuring that clients are satisfied with the outcome.
  • Work closely with our sales team to identify opportunities to upsell and cross-sell products and services to clients.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences to provide personalized service.
  • Stay up-to-date on industry trends and developments, ensuring that our clients receive the best possible advice and guidance.
Requirements
  • High school diploma or equivalent required; degree in business, marketing, or a related field preferred.
  • 1-2 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
  • Strong problem-solving and analytical skills, with the ability to resolve complex issues in a timely and professional manner.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
What We Offer
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company match.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.