Service Technician

3 weeks ago


Chandler, Arizona, United States Minit Charger Full time
About the Role

We are seeking a skilled Service Technician to join our team at Minit Charger. As a key member of our support team, you will be responsible for providing technical assistance to our customers and partners, ensuring the smooth operation of our charging solutions.

Key Responsibilities
  • Provide timely and effective technical support to customers and partners via phone, email, and on-site visits.
  • Conduct root cause analysis to identify and resolve product issues, documenting each support incident.
  • Develop and deliver product training to new and existing customers, ensuring they are equipped to use our solutions effectively.
  • Collaborate with the engineering team to perform hardware and firmware testing, improving product reliability and performance.
  • Prepare weekly reports on service activity, identifying trends and suggesting improvements to reduce support incidents.
Requirements
  • AAS or BS in Electronics Technology or a related field.
  • At least 4 years of hands-on experience in reading, interpreting schematics, and troubleshooting electronic circuits using lab equipment.
  • Power electronics and/or high voltage (3-phase) experience is a plus.
  • Excellent customer support skills, including the ability to multitask, maintain schedules, and communicate effectively.
  • Proficiency in MS Office applications and web application testing with wireless devices.
About Minit Charger

Minit Charger is a leading provider of cloud-connected solutions for EV charging and mobile asset management. We have a proven track record of delivering high-tech solutions for demanding applications, with deployments at major airports and household names worldwide. We value talented, dedicated team members who contribute to our growth and success.



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