Client Engagement Specialist

3 weeks ago


Bloomfield Hills, Michigan, United States FMR LLC Full time
Key Responsibilities
  • Serve as the lead point of contact for all customer account management matters, ensuring timely and successful delivery of solutions.
  • Build and maintain strong, long-lasting relationships with key clients, stakeholders, and executive sponsors.
  • Negotiate contracts and close agreements to maximize profits, while identifying new business opportunities within existing client relationships.
  • Develop trusted advisor relationships, leveraging CRM software (e.g., Salesforce) and MS Office (particularly MS Excel) to analyze sales metrics and forecast quarterly results.


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