Field Access and Patient Support Professional
7 days ago
About the Job
We are seeking a highly skilled and experienced Field Access Manager to join our team at Ardelyx. As a Field Access Manager, you will play a critical role in supporting and facilitating timely access to our products. This includes establishing collaborative relationships with Patient Services Program Partners, Field Sales, and Healthcare Providers to support patient access.
Responsibilities
- Partner with internal and external stakeholders to identify, anticipate, and address patient and HCP access barriers.
- Educate HCPs on access solutions for core and launch products.
- Serve as access and reimbursement expert for assigned geographies.
- Build strong, trust-based relationships with HCPs, Field Sales, and Patient Services partners.
- Create and maintain business plans to deliver effective geography-based updates to Field Sales.
- Maintain and grow knowledge of national, regional, local, and account market dynamics for payors and prescribers.
- Collaborate with internal departments such as marketing, market access, field sales, patient services, to support patient drug accessibility.
Requirements
- A minimum of a B.A/B.S. is required; an advanced degree within business or healthcare is preferred.
- 5-8 years of experience within public or private reimbursement services, healthcare operations, and/or sales are necessary.
- Extensive knowledge of medication access channels is mandatory.
- Strong functional knowledge of specialty pharmacy and health insurance and benefits (i.e. Medicare Part D, commercial and Medicaid) with a demonstrated expert understanding of insurance eligibility, benefit verification, prior authorization processes, reimbursement coverage, appealing insurance denials, application of financial assistance, co-pay support and free product programs.
- Knowledge of HCP office processes regarding patient flow, prescription flow and clinic office operations.
- Outstanding customer relationship, interpersonal, and communication skills with the ability to effectively work with diverse audiences and influence cross-functionally.
Salary Range
The anticipated annualized base pay range for this full-time position is $115,000-$155,000.
Benefits
- Ardelyx offers a robust benefits package to employees, including a 401(k) plan with generous employer match, 12 weeks of paid parental leave, up to 12 weeks living organ and bone marrow leave, equity incentive plans, health plans (medical, prescription drug, dental, and vision), life insurance and disability, flexible time off, annual Winter Holiday shut down, and at least 11 paid holidays.
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