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Customer Service Agent
2 months ago
**Job Summary**
As a Customer Service Agent with Unifi, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience.
**Key Responsibilities**
- Assist passengers with baggage pick-up and resolve issues related to delayed, lost, or damaged items.
- Utilize computer software to track and catalog luggage, ensuring accurate and efficient processing.
- Provide top-notch customer interaction, handling inquiries and concerns in a professional and courteous manner.
- Perform other related duties as assigned, utilizing your skills and experience to contribute to the team's success.
- Meet the physical demands of the role, including lifting and moving items weighing up to 70 pounds, and regularly lifting weights of 40 to 50 pounds on raised surfaces.
**Basic Qualifications**
- Must be a local resident, with a valid In-State Driver's License.
- High School diploma or equivalent required.
- Ability to pass a pre-employment drug screen.
**What We're Looking For**
We're seeking a highly motivated and customer-focused individual to join our team. If you're passionate about delivering exceptional service and have a strong work ethic, we encourage you to apply.