Retail Sales Associate
3 weeks ago
As a Customer Service Representative at Wegmans Food Markets, you will play a critical role in ensuring customers have a positive shopping experience. Your primary responsibility will be to provide exceptional customer service as you assist customers in traditional checkout and self-checkout lanes.
In this role, you will engage with customers in a friendly and professional manner, proactively offer assistance, and thank customers for shopping at Wegmans. When operating the register, you will efficiently and accurately scan items and process payments while maintaining a clean and organized workspace.
You will also manage traffic flow in the self-checkout area, direct customers to available lanes, ensure the lanes are in good working order, and assist customers with system troubleshooting. This is an excellent opportunity to work in a fast-paced environment and make a lasting impression on our customers.
What We OfferAt Wegmans, we believe in taking care of our employees and providing them with the resources they need to succeed. As a Customer Service Representative, you can expect:
- A competitive hourly rate of $18 per hour
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off (PTO)
- Ongoing training and development opportunities to help you grow in your career
- A supportive and inclusive work environment that values diversity and inclusion
Wegmans is a family-owned, mission-driven company that has been serving the community for over 100 years. Our commitment to quality, customer service, and employee satisfaction has earned us numerous awards and recognition, including being named one of the 100 Best Companies to Work For by FORTUNE magazine for 25 consecutive years.
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