Cloud Solutions Architect

3 weeks ago


Charlotte, North Carolina, United States Microsoft Corporation Full time
Customer-Centric Cloud Solutions

The ideal candidate for this role is a seasoned Cloud Solution Architect who has a deep understanding of cloud infrastructure and a passion for delivering customer-centric solutions. The successful candidate will be responsible for gathering customer insights and leveraging these insights to map solutions with customer business outcomes. This role requires strong technical skills, excellent communication and collaboration skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Gathers customer/partner insights and leverages these insights to map solutions with customer business outcomes.
  • Acts as the voice of the customer/partner by driving awareness of existing feedback, insights, and resources within internal teams.
  • Shares customer success stories with the wider internal team.
  • Identifies and develops impactful relationships with internal teams and customer/partner technical specialists during initial preparation and ramp-up stages.
  • Proposes viable solutions based on specific technical products.
  • Demonstrates complex concepts and proves the capability of those solutions through design collaboration sessions with the customer/partner.

Requirements:
The successful candidate will have a bachelor's degree in computer science, information technology, engineering, business, or a related field, and 2+ years of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting. Additionally, 1+ years of experience working with federal customers is preferred.

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