Youth Services Specialist

4 days ago


Cleveland, Ohio, United States Bellefaire JCB Full time

Bellefaire JCB is a leading child service agency providing various mental health, substance abuse, education, and prevention services to over 43,000 youth and their families annually.

Job Summary

The Basic Center On Call Outreach Specialist will provide an immediate response to hotline calls for homeless youth, stabilizing crises, educating youth and their families/guardians, and coordinating services. This role requires a compassionate and open-minded individual to meet the diverse needs of callers.

Key Responsibilities:
  • Respond to hotline calls with empathy and direct instructions.
  • Document all calls into the hotline and relay information to the program manager via phone or email.
  • Work cooperatively with Host Home families to ensure effective support for youth in crisis.

Estimated Salary: $45,000 - $55,000 per year based on location and experience.

This position requires a minimum Bachelor's Degree in Social Work or a related field and valid Ohio LSW, LPC, MFT, or one year of experience in the child welfare field. The ideal candidate will possess proven experience working with troubled teens and their families, sensitivity towards individuals from diverse backgrounds, and excellent problem-solving skills.



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