Parts Service Specialist

2 months ago


Canton, United States Western Branch Diesel Full time

Parts Counter Sales
Western Branch Diesel

Canton, OH

$23-$28

If you're looking for a fast paced, rewarding job with the leading company in the industry, we're looking for you. Immediate openings at our Canton, OH Distributorship for Parts Counter Sales. Excellent opportunity for those who possess good customer service skills and have a knowledge of the heavy-duty truck or automotive parts business. Joining our Parts team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement.

About Indel Power Group

Indel Power Group, LLC is a holding company for Johnson & Towers, Western Branch Diesel, Johnson Truck Center, Dovell & Williams, Diesel, and Curtis Power Solutions.

Indel Power Group companies operate out of 26 locations throughout New Jersey, Maryland, Virginia, New York, Pennsylvania, West Virginia, North Carolina, South Carolina, Ohio, and Kentucky. These locations supply sales, service, and parts to the on-highway, power generation, oil/gas, construction & industrial, mining & quarry, and marine markets. The company's 550 team members include over 220 highly trained service technicians.

Your key responsibilities:

  • Engage retail customers in friendly and positive fashion.
  • Help customers in identifying required parts while suggesting other companion items, and company specials.
  • Answer calls or walk-in customer providing price estimates. Process orders for daily shipment, delivery, or pick-up at counter
  • Use system to identify parts availability in warehouse, transfer from another location or source from an outside vendor.
  • Keeps accurate records of special-order parts and open tickets.
  • Proactively contact customers providing updated information regarding the status of their order.
  • Assists outside sales representatives with their orders.
  • Makes recommendations regarding inventory and pricing to minimize lost sales.
  • Occasional driving is required for this role.
Indel Power Group offers:
  • Medical, Dental, Vision
  • Short-term/long-term disability and employee life insurance
  • 401k, with matching
  • Employee Assistance Program (EAP)
  • Paid Annual Leave
  • Paid Holidays
  • Competitive wage, DOE


Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status

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