Customer Service Representative

2 days ago


Lawrence, New York, United States Goodyear Full time
Job Title: Customer Sales Advisor

Goodyear is seeking a Customer Sales Advisor to join our team. As a Customer Sales Advisor, you will be responsible for providing exceptional customer service and sales support to our guests.

Key Responsibilities:
  • Provide outstanding customer service and sales support to guests
  • Help drive and reach sales goals through guest interactions
  • Build guest relationships and ensure guest satisfaction
  • Understand and be able to describe all warranties, advertising, and promotion of products and services
  • Take responsibility for guest interactions from initial experience through completed service
  • Make recommendations to guests based on manufacturing recommendations
  • Promote self-development by utilizing Company provided training tools
  • Maintain a clean and safe work and guest area
Requirements:
  • Prior guest service experience
  • Valid driver's license
  • Must be at least 18 years of age
  • No relocation is being offered for this position
  • Candidates must be legally authorized to work in the U.S. without company sponsorship
Preferred Qualifications:
  • High School Diploma or GED
  • Previous Automotive Guest Service experience
  • Previous Tire Sales experience

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.



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