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Senior Cloud Reliability Engineer

1 month ago

Sandy Springs, United States Diversity Resource Staffing Inc Full time
Senior Site Reliability Engineer

This is an exciting opportunity to join our Consumer SRE Team at IMT division, where you will play a key role in providing secure, resilient, scalable, and maintainable services for mortgage borrowers and lenders.

Our team operates in a hybrid cloud environment, utilizing infrastructure-as-code to bring stability and scalability to Windows, Linux, Docker, and Serverless applications in AWS, On-Prem, and Azure environments.

We prioritize automation to reduce toil and improve efficiency. You will collaborate with Developers to deliver robust services, build actionable alerts to detect and avoid incidents, and automate issue remediation.

Responsibilities
  • Employ deep troubleshooting skills to improve the availability, performance, and security of Ellie Mae Services.
  • Ensure services are designed with 24/7 availability and operational readiness.
  • Implement proactive monitoring, alerting, trend analysis, and self-healing systems.
  • Define and measure KPIs and SLOs.
  • Build automated deployments, automated tests, and operational tools.
  • Participate in on-call rotation for Production support.
  • Collaborate with Product and Support teams to plan and deploy product releases.
  • Partner with other SREs and lead by example.
Requirements
  • 10+ years of Application/Systems engineering in 24x7 Production Services environments.
  • BS in Computer Science, Computer Engineering, Math, or equivalent professional experience.
  • Excellent troubleshooter, utilizing a systematic problem-solving approach.
  • Demonstrate the ability to lead Incident Response and root cause analysis (RCA).
  • Fluency with one or more current generation scripting language used by SRE/DevOps professionals (Powershell, Python, Perl, PHP, Ruby) + Java/NET development.
  • Experience running a SaaS application in a public cloud, on-prem, or hybrid cloud environment.

Additional credit for:

  • Proficiency in Windows and on-prem environments.
  • Experience with Continuous Integration and Continuous Delivery concepts.
  • Automation in RunDeck or Jenkins.
  • Infrastructure-as-code or Configuration Management, utilizing tools like Terraform, CloudFormation, or Chef/SaltStack/Puppet/DSC.
  • Containers/Docker/Micro-Services.