Senior Manager
3 weeks ago
Job Title: Senior Manager
Job Summary:
We are seeking a Senior Manager to lead our cloud operations team. The ideal candidate will have a strong background in technical management and administration of operational technology systems.
Key Responsibilities:
- Lead the research, planning, design, and implementation/deployment of corporate infrastructure and cloud solutions.
- Oversee the development/monitoring of dashboards and alerts to detect problems related to application, infrastructure.
- Run the production environment by monitoring availability and taking a holistic view of system health.
- Build software and systems to manage platform infrastructure and applications.
- Improve reliability, quality, and time-to-market of our suite of software solutions by creating sustainable systems and services through automation and uplifts.
- Lead the primary operational support and engineering for multiple large, distributed software applications.
- Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding.
- Oversee the administration of cloud-based business-critical systems, services, and applications.
- Research and make decisions on software, processes, and partners to provide enterprise-class support for Inspire Brands platforms.
Requirements:
- 4-year degree in IT or related field preferred.
- Years of personnel management and leadership experience.
- ~10+ years of technical management/administration of operational technology systems.
- Hands-on technical expertise with implementation and administration of cloud platforms.
- Extensive knowledge of identity management and information security best practices.
- Deep understanding of Microsoft Azure and AWS.
- Proficiency in managing cloud security and compliance.
- Experience in cloud native architecture principles.
- Experience in strategic planning, resource management, and project execution within a cloud operations context.
- Experience with Database technologies (SQL, Cluster technology and creation, Always-On, migration, log shipping).
- Experience with enterprise applications (architecture, development, support, and troubleshooting).
- Experience in handling production support incidents and connect between Developer/Operations team to perform deep dive analysis work on RCA and implementing fixes.
- Experience in monitoring tools such as AppDynamics, Dynatrace.
- Experience in Log aggregation tools such as Splunk, ELK, New Relic.
- Extensive experience with Microsoft O365.
- Experience with Microsoft Active Directory and Azure AD.
- Knowledge of automation and orchestration tools.
- Able to pick up and learn new AWS/Azure technologies and create internal training docs.
- Knowledge of ITIL concepts including Service Management and Service Delivery.
About Inspire Brands Inc:
Inspire Brands Inc is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.
We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company.
We know that food is much more than a staple-it's an experience. Inspire Brands Inc is a place where you can grow your career and make a difference in the food industry.
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